Contact

Entering Vietnam, passengers are expected to declare:

Jewelry not for personal use and currency over USD 3,000.

Video tapes (they may be kept for a few days and screened).

Cameras, camcorders and other electronic equipment not for personal use.

Upon completion of this process, the Customs Declaration forms will be stamped with one retained by the Custom Declaration and a yellow copy returned to the visitor to be submitted upon departure. Don’t lose it! Firearms, narcotics and other internationally prohibited goods are banned and those found in possession of such will be liable to prosecution.

Duty-Free Items: Visitors may import 200 cigarettes, 50 cigars or 250g of tobacco, 1 liter of wine, 1 liter of liquor and an unlimited amount of film. Commercial goods and items of high value being taken out of Vietnam require export permits from the Customs Service. Antiques may be confiscated permanently. No local currency may be taken out of the country.

To make payments through our website we accept MasterCard, Visa, American Express...

Payment Method.

You can choose from various payment methods for your packages reservation when you are making online booking with us. Depending on the country in which the booking takes place and the time of the booking. But whichever method you choose, you can rest assured that your payment is always safe. Hereby, we suggest some of our suggestions.

1. Directly to our Paypal account:

With Paypal you can send payment directly to us email address. When you make a reservation with us we will send for you a Paypal link. From there you can easy and safely to pay for your booking to our Paypal account. After confirming the payment, Paypal will send you a notification to confirm your payment. After we receive your payment from Paypal we also send you one email to confirm your booking.

4% Paypal Fee will be added to your bill.

You can pay us with Paypal even you have paypal account or not.

Paypal is very safe payment gateways, so it always requires you to put the 100% correct information.

In some cases, you need to wait 2 or 3 working days for reviewing your transaction of the Paypal to know that your transaction is complete or not.

If you have Paypal account already, please use your account to sent money directly to our email: info@auasiatravel.com

If you do not have Paypal account, please click to “PAYMENT CHANNEL” button we sent you to pay us by your credit card details.

2. Credit Card Authorization letter:

Using payment by Credit Card Authorization letter means you are authorizing us to charge on your credit card a certain amount of money for your booking. With this method, we will prepare all the documents and you only have to fill the information in to the form and send them back to us. You can do it at home. Here is following steps:

Step 1: Fill into Authorization letter (Prepare by us) with blank information Step 2: Scan 2 sides of your credit card for guarantee Step 3: Scan or copy your passport for guarantee Step 4: Send all the documents in above for us.

Notice:

This method of payment only using for Visa and Master Credit Card.

4% Fee will be added to your bill.

3. Bank Transfer:

Bank transfer is one of the popular ways of paying for goods or services these days, and because it can be done either in person in the local branch of your bank or using your online banking service it is both flexible in how it works but also secure.

Paying via bank transfer is simpler than you probably think it is. Bank transfers can be made from any branch of your bank or using your online banking services provided you have access to your bank’s online service. We will provide for you our bank account and it is easy for you to make your money transaction. After you are complete works at your bank branch you will inform us your transaction information by email and your transfer bank slips. We need 3 – 5 days for complete money collection from our bank before sending the payment confirmation to you.

Notice:

Bank fee is coved by the sender. Our bank account information will be provided by our sales people during the time dealing together with you.

4. Money transfer via third party:

Many of our customers may not be familiar with paying via money transfer agency such as: May Bank, Western Union, Money Gram…but It is so fast and efficient.

You will come to money transfer agency and then simply fill in the form as required. We will provide you the recipient information. Completely works with your branch you need to send us following information:

MTCN (Money Transfer Control Number).

Full name of the sender (first name, middle name and last name) Full address of the sender The sum of money Your order number (Or the answer for your secure question).

Notice: We will confirm your payment with you when we successfully withdraw money from the local agency. bank fee is coved by the sender.

5. One Pay Payment: Credit card payment:

We will send you a link, from here you will fill in your credit card information then pay us - this payment method is quick and also safe for users.

4% Bank Fee will be added to your bill.

For more information regarding payment please contact us at info@auasiatravel.com

In Vietnam the local currency is the Vietnamese Dong (VND), which has a variety of notes ranging from 200 all the way to the 500,000 note. However the main notes are the 10,000 – 20,000 – 50,000 – 100,000, 200,000 and the 500,000. Please take care with 20,000 and 500,000 notes since they are both blue and can cause some confusion (and not everyone is honest enough to give you the right change).We recommend that you keep your 500,000 notes separate from your 20,000 and other VND notes to avoid confusion and loss of money. The US Dollar is widely accepted at major shops and restaurants throughout Vietnam, though the exchange rate chosen may often vary from the official one, making it more costly than VND. It is, however, very easy to exchange at banks, hotels and other exchanges throughout the country. The British Pound, the Euro and various other major currencies are also easily exchanged for VND. When exchanging your home currency for VND, ensure that your notes are undamaged, banks and exchanges wont accept notes which are torn, very crumpled, or have writing on them. Similarly, also make sure the VND that you receive is not damaged. The exchange rates fluctuate a lot, however the approximate rates can be viewed at:http://www.xe.com/currency/vnd-vietnamese-dong. ATM machines are now readily available throughout most cities and resorts. However, its still highly recommended that you always have some local currency with you. Visa and Master card are now becoming more accepted in many of the larger hotels and restaurants, especially in the bigger cities, the surcharge is usually around 3%.

You can amend your booking once we proceed booking, all amend fees will be charged based on cancellation time, flight or train tickets are issued or not....